Your business permits, online from application to release.
MuniServe is the eBPLS for your municipality. Business owners apply from their phone. Your offices review, compute fees, record payment and release the permit in one place.
- Fees are computed from your own Revenue Code.
- Each office sees only the applications waiting for it.
- Owners can check where their permit stands on their phone.
₱9,999 a month, no setup fee. Ready in 3-5 working days.
How a permit moves
- 1Owner applies
- 2Offices review
- 3Fees and payment
- 4Permit released
In the system these are 8 stages. See every stage
MuniServe eBPLS in four numbers
Dati, 5 to 7 araw bago malabas ang permit. Ngayon, 48 oras na lang — at ang applicant ay may text na sa bawat hakbang ng proseso. Wala nang tumatawag sa BPLO para magtanong. Wala nang pila. Wala nang awa.Four results, as reported by an LGU using MuniServe.
75%
fewer walk-in applicants
48hrs
average processing time
90%+
renewal compliance
24/7
available to applicants
What changes for each office.
BPLO, departments, Treasury, the Mayor, and the business owner.
BPLO
- Fees are computed from your Revenue Code.
- Departments get each application at the same time.
- You print and release the permit. Your office still prints and signs the paper permit as before.
- You can download a list of businesses that have not renewed, by barangay.
Departments
- Each office sees only its own applications.
- Choose Approve, Approve with condition, Request more info or Reject.
- One office's "no" does not stop the others.
Treasury
- Record each payment and the Official Receipt number.
- Businesses get a reminder before each Local Business Tax payment date (quarterly or twice a year).
Mayor and leadership
- See each stage, the longest waits, money collected and average days to release.
- Download the audit trail: who did what, and when.
Business owners
- Apply or renew from any phone.
- Get a text, and an email if they gave one, when something needs them.
- Pay the way your LGU accepts, and download the ePermit. Its QR code can be checked by anyone.
Built around how your LGU already works.
The steps are the same for every LGU. Your fees and departments are yours.
No account, no password
Applicants verify their mobile number with a 6-digit text code.
Your fees and departments
MuniServe uses your fees and your departments. To change a rate, upload a new spreadsheet in Settings.
Everyone sees the status
Owners see where their permit stands. Each office sees only its own queue.
Everything is recorded
Every decision, payment, signature and staff change is in the audit trail, with who and when. Download it as a spreadsheet (CSV).
One flat price for the whole permit system.
The same eight stages, for the whole LGU.
₱9,999per month
VAT inclusive. No setup fee. Billed monthly.
- 1,000 SMS per month included
- Guided setup and staff training
- Permit system ready in 3-5 working days
- Safe and secure hosting, with backups every hour
eBPLS questions we hear most.
How much does MuniServe cost each month?
A flat ₱9,999 a month, VAT inclusive, with 1,000 SMS per month and your free LGU website. No setup fee.
What happens when we use more than 1,000 SMS?
Extra messages cost ₱0.65 each and are billed every quarter. You see a usage report before we invoice, so there are no surprises.
How long does it take to start?
Your permit system is ready in 3-5 working days. We set it up online and train your staff over Zoom. Onsite onboarding and training can be arranged at an extra cost, depending on your location. The .gov.ph website and the SMS sender name follow: DICT and the telco each take about a week, and the two run at the same time.
Do applicants need an account?
No. They verify their mobile number with a 6-digit text code.
Do we need special computers or servers?
No servers to buy. Any PC or phone with internet and a browser works. To print Official Receipts from MuniServe, the Treasury PC also needs a free helper app and the dot-matrix printer your office already uses.
Is our data safe?
Your data sits on safe, secure hosting with backups every hour. Only staff you authorize can open records, and every decision, payment and signature is logged.
Can we add or remove departments later?
We add or remove departments for you. No coding, no waiting for a software update.
How do citizens pay if we don't accept online payments yet?
They pay at the Treasurer's window as usual. The Treasurer records the payment in the system, and the application moves to the next step.
Who do we contact if we need help?
Support is by chat and email (hello@muniserve.ph). We reply within 1 business hour on office days. Quarterly tune-ups and walkthroughs of new features are included at no extra fee.
What if we want to cancel?
Cancel any time with 30 days' written notice. The Refund & Cancellation Policy has the full terms.
See it with your own fees and departments.
Book a demo. We will show you the eight stages, and how your Revenue Code, barangays and departments fit in.